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Help & Support

Email Support

Raise any issue or question directly with the support team.

dean@myTQM.co.uk

User Manuals

Role-specific manuals covering every feature in detail.

Getting Started

Interactive Demo

Walk through the system's key features step by step.

Launch Demo

Frequently Asked Questions

Go to Shifts in the main navigation to see your upcoming shifts. Use the calendar view to filter by date, or the table view for a full list.

Navigate to Leave in the main menu, tap Request Leave, select your dates and reason, then submit. Your manager will be notified automatically and you will receive a notification when it is approved or declined.

Open the shift you want to swap and select Request Swap. Choose a colleague and they will receive a notification to accept or decline. Once both parties agree, a manager must approve the swap.

Contact your line manager or system administrator to reset your password. If your organisation uses Microsoft 365 Single Sign-On, use your organisation's standard account recovery process.

Go to Settings → Security and follow the prompts to link an authenticator app such as Microsoft Authenticator or Google Authenticator. Scan the QR code shown on screen and enter the 6-digit code to confirm.
Still need help? Email us at dean@myTQM.co.uk and we will respond within 1 working day.